Simple, transparent pricing

Usage-based rates with volume discounts. No onboarding fees.

Monthly Committed Use Discounts

Commit to a greater amount to receive a larger discount.

Rate Type Pay As You Go $50 $250 $1,000 $4,000 $8,000
Numbers 1 $4.00 $3.00 $2.00 $1.50 $1.00 $1.00
Spam Tag Mitigation 2 $5.00 $4.00 $3.00 $2.50 $2.00 $2.00
Local Tracking 3 $0.0550 $0.0500 $0.0400 $0.0350 $0.0300 $0.0250
Toll Free Tracking 4 $0.0600 $0.0550 $0.0450 $0.0400 $0.0350 $0.0300
Outbound To Consumer 5 $0.0450 $0.0400 $0.0300 $0.0250 $0.0200 $0.0150
SMS Out 6 $0.0400 $0.0350 $0.0300 $0.0250 $0.0200 $0.0150
Per Action 7 $0.00250 $0.00150 $0.00120 $0.00090 $0.00075 $0.00060
Rejected Call 8 $0.0250 $0.0200 $0.0200 $0.0150 $0.0100 $0.0050
Ping/Post Per 1k 9 $0.1200 $0.0600 $0.0500 $0.0400 $0.0200 $0.0200
AI Transcription 10 $0.0500 $0.0350 $0.0325 $0.0300 $0.0250 $0.0200
Recording Retention 11 $0.00040 $0.00040 $0.00040 $0.00040 $0.00025 $0.00015
Enterprise Want a custom quote? Contact support@trackdrive.com

Enterprise

Need a strategic partner, not a transactional vendor? We apply decades of market experience to help you meet your goals.

Contact Sales

Call Cost Calculator

The inbound tracking rates include forwarding the call to your buyer.
Pick a commit level and call path to see the per-minute cost of each leg.

Channel Example Rate
Consumer Inbound to Local +17191232222 $0.0500 /min
Forwarding to Buyer with Toll Free +18001234444 $0.0050 /min
Total $0.0550 /min

Per-minute rates for a buyer-connected inbound call. Every call in TrackDrive shows this same leg-by-leg cost breakdown.

Frequently Asked Questions

No. TrackDrive does not charge onboarding fees.

Yes. An inbound call connected to a buyer has two legs (the caller and your buyer). The tracking rates - local and toll free - cover both legs, and your statements itemize each leg so you can see exactly what every call cost. The Outbound To Consumer rate applies only to outbound dialing.

Yes, for high-volume customers. Contact our team for details.

We offer phone, live chat, and email support.

We offer live video support sessions with our specialists. Chat with us or email to schedule.

1 Monthly rate per number.

2 Monthly rate to enable spam tag mitigation. Covers carrier registration and spam label removal.

3 Inbound calls to your local tracking numbers, billed per minute and rounded up to the nearest full minute. The rate includes forwarding the call to your buyer over a toll free or SIP channel. Connecting to a buyer in an international or premium rate center may incur additional charges.

4 Inbound calls to your toll free tracking numbers, billed per minute and rounded up to the nearest full minute. The rate includes forwarding the call to your buyer over a toll free or SIP channel. Connecting to a buyer in an international or premium rate center may incur additional charges.

5 Outbound dialing to consumers, such as power dialer and scheduled callback calls. It does not apply to inbound calls - connecting a buyer is included in the tracking rates. Outbound calls are billed 12/6: a 12 second minimum, then 6 second increments; a 4 second call bills as 12 seconds and a 13 second call bills as 18.

6 Rate per outbound SMS message. Inbound SMS messages are free.

7 Rate per API action, such as adding or updating leads and sending webhooks. Calls and SMS are billed at their own rates. This fee is charged when the following schedule action types are processed: AWS S3 Upload Add To Schedule Block Lead Choice Data Append Email FTP Upload Infusionsoft Mailchimp Mailgun Manage Zoho CRM Modify Lead Offer Create Opt-Out Lead Restart Schedule Schedule Create Sengrid Wait For Webhook POST

8 Fee per inbound call that cannot be routed and is rejected.

9 Rate per 1,000 unique Ping API requests, deduplicated per traffic source and caller ID every 15 seconds.

10 Post-call transcription rate per minute.

11 Monthly rate per minute of call recordings retained beyond the free 90 day retention period.

A $0.005 surcharge applies per call when more than 20% of call attempts are abandoned (0-second, unanswered) during the last 30 days.

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See how the Voice Marketing Cloud can improve your marketing and the customer experience — or reach out and a specialist will get back to you.